Contact Us
Opening Hours
08:30 - 17:30 Monday to Friday
Home Loan Enquiries
For Pepper Customers
Phone - 1800 737 737 (Option 2)
+61 2 9463 4670 if calling outside of Australia
For former GE Customers
Phone - 1300 650 931
+61 2 8624 9150 if calling outside of Australia
To report a lost or stolen credit card, call 1300 650 107
If you have any questions regarding Pepper products or services, please send us an Email
Pepper Leasing Enquiries
Phone - 1300 131 668 (Option 2)
Fax - +61 2 9463 4666
Email - leasing@pepperhomeloans.com.au
Mortgage Broker Enquiries
Phone - 1800 737 737 (Option 1)
+61 2 9463 4670 if calling outside of Australia
Fax - +61 2 9463 4666
Email - origination@pepperhomeloans.com.au
Complaints and Feedback
Pepper is proud of our record of adherence to responsible lending standards and we strive to give outstanding customer service with every interaction. We value our customers and we want to hear from you if you are less than satisfied with our service.
Our dedicated team of Customer Resolution professionals can help you with your complaint or feedback.
To contact our Customer Resolutions team please phone 1800 356 246, or send an email to customerresolutions@pepperhomeloans.com.au
Pepper Group Head Office
Phone - 1800 737 737
+61 2 8913 3030 if calling outside of Australia
Fax - +61 2 9463 4666
Email - enquiries@pepper.com.au
IMPORTANT: please click on the relevant query type above to get the correct email address.
If you are a customer with a general enquiry, please use customerservice@pepperhomeloans.com.au
Mail Address
PO Box 6186
North Sydney
NSW 2060
Australia
Pepper Europe Office
Phone - 0011 44 20 7766 8280
Email - london@peppereurope.co.uk
Office Location
4th Floor
30 Charles II Street
London
SW1Y 4AE